We accept the following credit cards: Amex, ApplePay,Klarna,MasterCard, Visa and Discover.
FAQ
- What payment methods do you accept?
- Can we make a bank transfer?
- What kind of artwork does WallArtt offer?
- Are your paintings real oil paintings or just prints?
- What is the difference between textured partial and 3D heavy textured paintings?
- Are the paintings ready to hang when they arrive?
- How long does delivery take?
- Can I track my order?
- How much is delivery within the UK?
- Can I order a custom size?
- Will the colours look exactly like they do on my screen?
- What is your returns policy?
- How do I start a return?
- Who pays for return shipping if I change my mind?
- What if my painting arrives damaged or faulty?
- Can I return custom-size or personalised orders?
- How should I care for my textured wall art?
- Where are you based and how can I reach you?
- I still have a question – what should I do?
Payment
- What payment methods do you accept?
- Can we make a bank transfer?
What payment methods do you accept?
Can we make a bank transfer?
Yes you can.Please get in touch with us.We are ready to help.
Ordering and delivery
- What kind of artwork does WallArtt offer?
- Are your paintings real oil paintings or just prints?
- What is the difference between textured partial and 3D heavy textured paintings?
- Are the paintings ready to hang when they arrive?
- How long does delivery take?
- Can I track my order?
- How much is delivery within the UK?
- Can I order a custom size?
- Will the colours look exactly like they do on my screen?
What kind of artwork does WallArtt offer?
WallArtt specialises in textured wall art for modern UK homes. We create both textured partial oil paintings and 3D heavy textured oil paintings, all made to order on canvas and finished by hand with real paint. Our collections include abstract pieces, florals, landscapes, cityscapes, animals, people and textured interpretations of famous painters like Van Gogh, Monet and Klimt.
Are your paintings real oil paintings or just prints?
Our paintings are a combination of both. Each design begins as a high-quality print on canvas to capture every detail, and then our artists add real paint by hand. Depending on the style, this becomes either a textured partial oil painting (selective texture) or a 3D heavy textured oil painting (deeper, sculpted texture). The result is textured wall art that looks and feels like a painting, but remains more accessible in price.
What is the difference between textured partial and 3D heavy textured paintings?
Textured partial oil paintings have texture added only to specific areas of the design – like petals, leaves, reflections on water or abstract shapes – for a subtle, elegant relief.
3D heavy textured oil paintings have thicker layers of paint built up across larger parts of the canvas, creating a more sculpted, three-dimensional look. Both styles are hand-finished and unique, so no two canvases will ever be exactly the same.
Are the paintings ready to hang when they arrive?
Yes. All WallArtt canvases are stretched on sturdy wooden frames and fitted with hanging hardware, so your textured wall art arrives ready to hang straight out of the box. Many designs are also available with frame options such as black, white or gold to match your décor.
How long does delivery take?
Every piece of WallArtt wall art is custom-made for you. Our typical production and delivery time is around 3.5–4.5 weeks from the moment you place your order to the moment it arrives at your address. We keep you updated throughout the process and send tracking details as soon as your order has been dispatched.
Can I track my order?
Yes. Once your order has been produced and shipped, you will receive an email with your tracking number and courier details. You can use this to follow your WallArtt parcel in real time until your textured painting is delivered.
How much is delivery within the UK?
We offer free UK delivery on all orders, regardless of size. Your 3D textured wall art or textured partial oil painting is carefully packaged and shipped with a trusted courier so it reaches you safely.
Can I order a custom size?
In many cases, yes. If you need a size that is not listed on the product page, please contact us with the name of the design and your preferred dimensions. We will let you know whether a custom size is possible for that painting, together with pricing and estimated production and delivery times.
Will the colours look exactly like they do on my screen?
We photograph and present our textured wall art as accurately as possible. However, colours may vary slightly due to different screen brightness and settings. In addition, every canvas is finished by hand, so there can be small natural variations in texture and tone. These differences are normal and part of what makes each WallArtt painting unique.
Returns
- What is your returns policy?
- How do I start a return?
- Who pays for return shipping if I change my mind?
- What if my painting arrives damaged or faulty?
- Can I return custom-size or personalised orders?
What is your returns policy?
We know buying art online can feel like a big decision, so we offer an unconditional 14-day money-back guarantee. If for any reason you change your mind, you can return your painting within 14 days of receiving it for a full refund, as long as it is unused, in its original condition and in the original packaging. For full details, please refer to our Return & Refund Policy.
How do I start a return?
If you would like to return your wall art, please contact us within 14 days of receiving your order, including your order number and the name of the painting. We will confirm the return address and next steps. Once we receive and inspect the returned item, we will process your refund in line with our Refund Policy.
Who pays for return shipping if I change my mind?
If you are returning a painting because you simply changed your mind or it does not suit your space, the return shipping cost is usually your responsibility. If the item is damaged or incorrect when it arrives, we will, of course, take care of the costs involved in putting things right. Full details are set out in our Refund Policy.
What if my painting arrives damaged or faulty?
If your 3D textured wall art or textured partial oil painting arrives damaged, faulty or not as described, please contact us as soon as possible with clear photos and your order number. We will review the issue and arrange a replacement or refund in line with our Refund Policy. Our goal is for every WallArtt customer to be completely happy.
Can I return custom-size or personalised orders?
Custom-size or specially personalised wall art may not always be eligible for return, except in cases of damage or error on our side. If you are considering a custom order, we recommend asking us beforehand about our return conditions for that specific piece so there are no surprises later.
Misc
- How should I care for my textured wall art?
- Where are you based and how can I reach you?
- I still have a question – what should I do?
How should I care for my textured wall art?
Our 3D textured wall art and textured partial oil paintings are designed for everyday indoor use. To keep your painting looking its best, dust it gently with a soft, dry cloth and avoid cleaning sprays or harsh chemicals. We recommend keeping your canvas away from very damp areas and from continuous, direct sunlight.
Where are you based and how can I reach you?
WallArtt is a UK-based brand operating under Milaart Ltd, with an office in London. You can reach us by phone, email or via the contact form on our website if you have any questions about our textured wall art, delivery or returns. We are a small, friendly team and we are always happy to advise.
I still have a question – what should I do?
If your question is not answered here, simply get in touch with us. Whether you need help choosing between textured partial oil paintings and 3D heavy textured oil paintings, want advice on size for your wall, or have a query about shipping or returns, our team is here to support you and make your WallArtt experience as smooth as possible.